BPO टेलीसेल्स

Anushka Raman

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Customer Service Associate for Voice & Sales process

Altruist Technologies Private Limited

published

AKR Tech Park, Bangalore

200

Openings

Full-time

Type

on-site

Work Mode

Immediate

Hiring Need

Job Description

**Job Description: Customer Care Executive (Voice & Sales Process)**

We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.

**Qualifications:**

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Strong verbal and written communication skills in English and one regional language.

- Ability to empathize with customers and resolve their queries efficiently.

- Prior experience in customer service or sales will be advantageous.

**Responsibilities:**

- Manage and resolve customer complaints.

- Achieve sales targets and goals set by the company.

- Maintain customer satisfaction through excellent service.

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