Handle inbound and outbound calls professionally and provide excellent customer service.
Excellent communication skills in English
Explain products and services clearly to potential customers.
Resolve customer queries and handle complaints efficiently.
Maintain and update customer databases and call logs.
Meet daily and weekly targets for calls and conversions.
Follow company communication guidelines and quality standards.
Ensure a positive customer experience on every call.
Educational Qualification
Minimum: 12th Pass / Graduate in any stream
Confident telephone etiquette.