A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
12,000 - 14,000 /महीना
Solusi Nsthr Solutions Private Limited
न्यू टाउन, कोलकाता
ग्राहक सहायता / टेलीकॉलर में फ्रेशर
फुल टाइम
Post: - Customer Support Executive
Location: - Salt Lake, Sector - V
Salary: - 12,000/- to 14,000/- (in hand Salary)
Skills: - Communication skills, Problem-solving, Time management, MS office (basic)
Experience: - Fresher
Gender: - both Male and female
Contact: - HR Debarati (9230621341)
Job Summary:
Customer Interaction: Handle inbound and outbound calls, respond to customer inquiries, and resolve issues effectively to ensure customer satisfaction.
Problem Solving: Listen to customer concerns, understand their needs, and provide appropriate solutions or escalate issues when necessary.
Data Management: Maintain accurate records of customer interactions, update databases, and manage service logs.
Performance Targets: Meet daily or monthly performance metrics, such as call duration and customer satisfaction scores.
Collaboration: Work closely with team members and other departments to ensure seamless service delivery and address any operational challenges.
