Description of TELECALLER
Job Roles and Responsibilities:
• To remind customers about the pending dues & convert into collection.
• Coordination with Inter & Intra department for debt management support.
• Regular follow ups & Team co-ordination, should be highly enthusiastic, diligent, and excellent to work for long tenure.
• Coordination with Branch Team for collection conversion.
• Preparation of Dunning Letter.
• Should be able to do 80 to 100 productive telephonic calls per day.
Experience – 0 to 1 year
Desired Candidate Profile:
• Language proficiency in English & regional language is mandatory.
• Proficiency in Hindi language would be an added advantage.
• Result oriented with good relationship handling skills.
• Confident, self-motivated and team player.
• Good interpersonal skills.
Prerequisite: Energetic and Passionate candidate with 0 to 2 year experience preferred.Exclusive opportunity for women candidates.
RoleCollection Executive / Officer
Industry Type-BPO / Call Centre
Functional Area-Calling
Employment Type-Full Time, Permanent
Educational qualification- Higher secondary