Handle customer interactions through phone, email, and chat.
Build and maintain strong customer relationships.
Understand customer needs and recommend suitable products/services.
Resolve customer queries and provide timely support.
Maintain accurate customer records and follow up regularly.
Achieve assigned customer satisfaction and business targets.
Requirements:
Graduate in any discipline.
Basic computer knowledge and MS Office skills.
Good interpersonal and problem-solving abilities.
Willingness to work in a target-driven environment.