MNC BPO required telecaller for mutiple process at ghansoli, mumbai
Qualification- Any 12th
Exp- min 6 month
Salary- 30k + bonus
Note:- No cab facilities
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Wtsapp me resume at 8295842337- Mr. Bansal
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KRA Telecaller (MNC BPO, Ghansoli Mumbai)
Handle outbound/inbound calls professionally as per assigned process guidelines.
Achieve daily, weekly, and monthly call targets and conversion ratios.
Maintain high-quality customer interaction and ensure customer satisfaction.
Accurately update customer data and call details in CRM/system.
Follow scripts and compliance standards as defined by the company.
Resolve basic customer queries and escalate complex issues to seniors.
Consistently meet performance metrics like AHT, productivity, and attendance.