BPO नॉन वॉइस प्रोसेस एग्जीक्यूटिव

We are looking for a BPO Non Voice Process Executive to join our team at Mervice Infotech Private Limited. The role offers ₹12000 - ₹17000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Immediately Hiring

We are pleased to inform you that Mervice Infotech Pvt. Ltd. is currently hiring for the position of Customer Support.

We are conducting immediate face-to-face interviews for on-the-spot selection and joining.

📍 Location: https://g.co/kgs/wuvrB9k

📅 Interview Date: 17-11-2025 to 22-11-2025

⏰ Time: 10:00PM To 4:30PM

Whatapp No:8792740831

📞 Contact: 8217546476

Process Chat Process

Benefits:

✅ Immediate Joining

✅ Salary on Time

✅ Openings for both Freshers & Experienced

Kindly confirm your availability at the earliest and bring your updated Resume or CV.

You can Refer your friends and family to

Looking forward to seeing you!

Best regards,

Taskeen Anjum HR

Mervice Infotech Pvt. Ltd.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में 0 - 6 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।