A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
20,000 - 25,000 /महीना
Linx Inc
हाई-टेक सिटी, हैदराबाद
ग्राहक सहायता / टेलीकॉलर में 0 - 1 वर्षो का अनुभव
फुल टाइम
Act as the primary point of contact for customers, ensuring a positive and professional experience.
Handle customer inquiries and complaints via phone, email, and chat, providing prompt and accurate responses.
Maintain a thorough understanding of our products and services to offer informed solutions.
Collaborate with cross-functional teams to resolve complex customer issues and escalate when necessary.
Ensure customer data privacy and security, adhering to company policies and regulations.
Maintain accurate records of customer interactions and provide regular feedback to the management team.
Identify areas for process improvement and suggest innovative solutions to enhance customer satisfaction.
Conduct regular customer satisfaction surveys and analyze feedback to drive continuous improvement.
Stay updated with industry trends and best practices in customer care to enhance our service delivery.
Foster a positive and supportive work environment, promoting a culture of excellence and collaboration.
