कस्टमर सपोर्ट AR कॉलर

L2 AR Callers– US Healthcare

Required Skills & Experience

• Candidates should have 1.6 to 4 years of relevant Physician RCM – AR Calling experience.

• Strong analytical and problem-solving skills are required.

• Excellent communication skills are mandatory.

• Candidates must be willing to work from the office.

• Should be eager to learn and adapt to new opportunities.

• Hands-on experience in denial handling is mandatory.

• Only candidates with an immediate to 15-day notice period are eligible.
  

Mandatory Knowledge

Candidates must have hands-on knowledge of:

• CMS 1500 Claim Form

• Physician Revenue Cycle Management (RCM)

• Provider-side operations

• Physician specialties such as:

  • Cardiology

  • Radiology

  • Gastroenterology

  • Pediatrics

  • Orthopedics

  • Internal Medicine

  • Emergency Medicine

  • Surgery

• Clearinghouses such as Waystar, eClinicalWorks (eCW), E-Commerce platforms, etc.

• CPT code ranges and modifiers

• Voice-based AR processes only
  

  Exclusion Criteria

  The following profiles will not be considered:

  • Candidates with DME or Claim Adjudication experience only.

  • Candidates with experience only in the Overpayment domain.

  • Candidates with Hospital AR experience.

  • Candidates from HGS, Optum, and Carelon, as they do not handle Physician RCM – AR services.
    
    

  Additional Information

  • Immediate joiners and candidates serving a notice period of up to 15 days are preferred.

  • Compensation: Up to ₹5.5 LPA or a 20–25% hike on the current CTC, whichever is higher

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 2 - 4 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।