Key Responsibilities:
Make outbound calls to US insurance companies regarding unpaid or denied claims
Follow up on Accounts Receivable (AR) to ensure maximum claim resolution
Handle claim status checks, denials, rejections, and appeals
Maintain accurate documentation of call outcomes and updates in the system
Work on aging reports and prioritize claims accordingly
Ensure compliance with HIPAA guidelines and company policies
Required Skills:
Good English communication skills (mandatory)
Basic understanding of US healthcare/medical billing process
Knowledge of AR calling, denial management, and claim lifecycle
Ability to work in night shifts (US shift)
Good analytical and problem-solving skills
Eligibility:
Any Graduate (Preferred)
Experience in Medical Billing / AR Calling is a plus
Freshers with excellent communication can apply