Oversee Daily Operations: Manage all aspects of cafeteria operations, ensuring timely and efficient meal service.
Implement Technology Solutions: Utilize Food Whisperer's app and admin dashboard to monitor and optimize operations.
Maintain Hygiene Standards: Ensure compliance with food safety regulations and internal quality standards.
Manage Vendor Relationships: Coordinate with external vendors and internal teams to ensure smooth operations.
Staff Training: Conduct regular training sessions for staff on operational procedures and customer service.
Performance Monitoring: Evaluate staff performance and implement corrective actions when necessary.
Address Customer Feedback: Act as the primary point of contact for client concerns and feedback.
Enhance Dining Experience: Implement initiatives to improve the overall dining experience for employees.
Event Coordination: Organize special events and themed meals to engage employees.
Sustainable Practices: Promote and implement sustainable sourcing and waste management practices.
Regulatory Compliance: Ensure adherence to local food safety and environmental regulations.
Reporting: Maintain accurate records for audits and compliance checks.
Food Technology Proficiency: Experience with advanced kitchen equipment like Vario Cooking Centers and Rational Combi Ovens.
Digital Literacy: Comfortable using app-based systems and admin dashboards for operational management.
Experience in Corporate Catering: Background in managing large-scale cafeteria operations.
Vendor Management: Ability to coordinate with multiple vendors and ensure service quality.
Communication: Strong interpersonal skills to interact with clients, staff, and vendors.
Problem-Solving: Ability to address and resolve operational challenges promptly.
Leadership: Experience in leading and motivating a diverse team.
Degree: Bachelor’s degree in Hospitality Management, Food Technology, or related field.
Certifications: Certifications in food safety and hygiene are preferred.