Key Responsibilities:
Greet and engage customers warmly, taking food and beverage orders with accuracy and a smile
Recommend daily specials, new arrivals, and best-selling items to boost customer satisfaction and sales
Operate POS systems for billing and handle cash/card transactions efficiently
Prepare and serve a variety of beverages (coffee, tea) and food items (sandwiches, baked goods) according to brand standards
Educate customers on different blends, brewing techniques, and equipment to enhance the guest experience
Operate POS systems for billing and handle cash/card transactions efficiently
Package food and beverages for takeaway and maintain display areas
Maintain café hygiene in compliance with food safety standards
Support inventory checks, stock replenishment, and assist with daily operational reports
Update menu boards, promotional displays, and signage for visual appeal
Assist in up-selling and cross-selling to drive café revenue