Job Description: Barista
A Barista takes on a range of roles including:
• Preparing and serving hot and cold drinks such as coffee, tea, and artisan an peciality beverages
• Cleaning and sanitising work areas, utensils and equipment
• Cleaning service and seating area
• Describing menu items and suggesting products to customer
• Servicing customers and taking orders
• Ordering, receiving and distributing stock supplies
• Receiving and processing customer payments
• Great communication skills
• A happy, friendly personality
• Customer service skills and knowledge
• High level of attention-to-detail
• Good level of literacy and numeracy
• Enthusiasm to develop your skills and knowledge
• Adaptable to change and willing to embrace new ideas and processes
• Ability to work unsupervised and deliver quality work
• Positive and approachable manner
• Team player qualities
Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
• Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
• Packaging food and beverages for sale.
• Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.
• Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
• Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
• Updating signage and displays to attract customers.
• Taking inventory and replenishing items in display cases, at tables, or behind the counter.
• Working as part of a fun, high-energy team.
• Adhering to all food safety regulations and quality controls.