Handle customer billing and process cash, card, and digital payments accurately.
Operate and manage THE CSAT software efficiently.
Generate bills, settle payments, and issue receipts.
Maintain accurate records of daily sales, cash collections, and payment transactions.
Handle discounts, void bills, refunds, and complimentary bills with proper authorization.
Conduct daily cash reconciliation and report any discrepancies.
Ensure proper shift-wise cash and billing handover.
Coordinate with Stewards, Floor Managers, and Management regarding billing issues.
Maintain customer details and feedback through the CSAT software, where applicable.
Provide courteous and professional service to customers.
Follow company policies, financial procedures, and internal controls.
Ensure accuracy and accountability in all financial transactions.