1 Billing & Cash Handling
a) Execute customer billing with accuracy and ensure error-free cash transactions.
b) Maintain daily cash register, payment records, receipts, and reconcile cash at closing.
c) Ensure proper documentation of all payments/receipts as per company guidelines.
d) Maintain day-to-day operational expense records of the store. e) Ensure timely submission of expense statements to the branch management and HO.
2 Customer Service & Sales Support
a) Attend walk-in customers and assist TL/BM in sales conversion.
b) Provide product information, guide customers, and support them in selection.
c) Ensure customer satisfaction and a smooth in-store experience.
3 Store Operations
a) Prepare daily store opening and closing reports.
b) Ensure store readiness, cleanliness, and product display as per standards.
c) Manage stock inward/outward entries in the system/register.
d) Track inventory levels and ensure stock accuracy at all times.
e) Raise stock requisition to HO as per requirements and follow-up on pending orders.
f) Assist in stock verification and support periodic audits.
g) Represent the store in internal meetings as assigned by TL or BM. h) Communicate store requirements, challenges, and updates to branch leadership.
i) Support execution of branch-level operational plans and improvement initiatives.
4 MIS & Reporting
a) Prepare daily/weekly/monthly store MIS reports: billing, sales, expenses, stock, and cash.
b) Share opening and closing reports with Branch Team Lead and Branch Manager.
c) Maintain proper file management of store records.