Cashier

                                                            Cashier’s JD

 Position: Retail Store Cashier
 Reports to: Store Manager
 Employment Type: Full-time

About Us

Role Summary

As a Cashier at our store, you will be the face of our retail operation at the checkout zone. You will greet customers, process payments, handle returns/exchanges and ensure an efficient and friendly checkout experience. Your role contributes directly to the overall customer satisfaction, store operations, and sales performance.

Key Responsibilities

●      Greet customers warmly as they approach the checkout counter.

●      Scan items, verify prices, apply discounts/promotions, and process payments (cash, card, mobile-payments).

●      Operate the POS (Point of Sale) system accurately; issue receipts and change as needed.

●      Handle returns, exchanges and refunds in accordance with store policy.

●      Ensure cash drawer balances at the end of shifts; reconcile till discrepancies and report issues to management.

●      Maintain the checkout area in a clean, organised and presentable state.

●      Assist customers with questions or direct them to appropriate staff for help.

●      Inform customers about store promotions, loyalty programmes or special offers.

●      Collaborate with the store team to restock merchandise, bag items, and support other store operations when needed (e.g., when lines are long).

●      Adhere to all company policies regarding loss prevention, security, and cash handling.

●      Report any equipment defects, technical issues or customer complaints to the store manager.

Qualifications & Skills

●      +12 pass

●      Proven experience as a cashier, preferably in retail or a fast-paced environment is a plus.

●      Basic arithmetic and comfort in handling money, giving change, working with POS systems.

●      Good customer service skills — friendly, approachable and patient.

●      Excellent communication (verbal) skills, and ability to work effectively with team members.

●      High level of accuracy, attention to detail and integrity in handling cash and transactions.

●      Ability to stand for extended periods, handle moderate physical activity (e.g., bagging, restocking).

●      Trustworthy, punctual, and able to handle confidential information (cash, receipts) responsibly.

●      Language : English, Kannada

What We Offer

●      Friendly, supportive team environment with opportunities to learn and grow.

●      Store discounts on merchandise.

●      Training on POS system and store operations.

●      Opportunity for advancement (e.g., Senior Cashier, Floor Supervisor) for high performers.

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