Manage daily salon operations
Supervise and support salon staff
Prepare staff shifts and weekly rosters
Monitor customer service and satisfaction
Handle customer complaints and resolve issues
Track sales, targets, and business performance
Ensure cleanliness and hygiene standards are maintained
Manage inventory and order salon products when required
Train and motivate staff to improve performance
Monitor attendance, punctuality, and discipline
Implement salon offers and marketing activities
Prepare daily, weekly, and monthly reports
Ensure smooth coordination between staff and customers
Maintain salon policies and operational standards
Work towards achieving salon revenue and service targets