A Salon Manager oversees daily operations, staff, and client satisfaction, handling hiring, scheduling, training, inventory, marketing, and finances while ensuring high service standards and a positive environment, often performing salon services themselves to support the team and maintain business goals. Key duties include staff supervision, ensuring hygiene compliance, resolving complaints, and boosting revenue through marketing and sales.
Key Responsibilities
Operations: Managing daily workflow, opening/closing, appointment setting, maintaining cleanliness, and ensuring health/safety compliance.
Inventory & Supplies: Monitoring stock, ordering, and managing vendor relationships for products and equipment.
Customer Service: Handling complaints, addressing feedback, and ensuring excellent client experiences.
Business Growth: Marketing, setting sales targets, managing budgets, reporting finances, and implementing promotional offers.