JD For Operations Executive
Ensure all policies/Compliance pertaining to Foreign Exchange business is followed. • Adequate Knowledge of Foreign Exchange buying and selling and Remittance business processing operations (which also includes Bank reconciliations, query handling related to forex, Travel card and remittance) • Responsible for branch operation and follow the process as directed by the senior associate/Branch Manager/Operation Manager. • Compliance and Audit query attending• Answer client calls and record details of each conversation for future follow-up • Once customer walk in need to guide and solve the queries related to flight tickets, VISA, forex, Insurance and rental bikes. • Should maintain the bills in appropriate files. Gather the data from all the branches of daily transactions. • Capture customer information, including addresses and phone numbers, for future follow-up • Forex Inward – Documents Preparation & Submitting – Coordinating with Bank • Forex Outward- Documents preparation & Submitting- Coordinating with Bank • KYC to Bank for All Accounts- Including personal accounts • As per payment voucher, Vendor invoices attachments & Process payments • Vendor Payment queries and Advices • Purchase invoice receiving, approval & updating • Sales invoices receiving & filing •