Dialer job designations
Job titles for those who manage the dialer system can vary depending on seniority and specific responsibilities.
Dialer Executive: These positions are responsible for the daily management and optimization of the automated dialing system. Tasks include monitoring call campaigns, generating performance reports, and collaborating with operations to maximize productivity.
Dialer MIS Executive: This role focuses on the data-intensive aspects of dialer operations. Responsibilities include using data to create and update dialing strategies, analyzing dialer performance, and providing strategic solutions to improve call center metrics.