Key responsibilities
Input and update data: Accurately enter data from various sources, such as paper documents or digital files, into databases and spreadsheets.
Verify information: Review data for accuracy, completeness, and any discrepancies, and make corrections as needed.
Organize files: Manage and maintain both digital and physical files to ensure information is easy to retrieve.
Maintain records: Keep customer, account, and other company records up-to-date and organized.
Generate reports: Assist with generating reports from the data as requested by management or other departments.
Ensure confidentiality: Handle sensitive information with discretion and comply with data security standards.
Perform backups: Back up data regularly to ensure it is preserved and not lost.
Required skills and qualifications
Typing skills: Fast and accurate typing speed is crucial.
Attention to detail: A strong eye for detail is necessary to avoid errors that could cause problems for the company.
Computer proficiency: Experience with database and spreadsheet software, such as Microsoft Excel, is often preferred.
Organizational skills: The ability to organize and maintain filing systems is important.
Communication skills: The ability to communicate with team members to clarify data requirements is often needed.
Education: A high school diploma or equivalent is typically required.