ob Summary
We are looking for a Back Office Executive who can handle customer queries through chat, maintain records, coordinate with internal teams, and ensure smooth communication. No calling involved. Candidates should have basic English understanding—fluency in speaking is not mandatory as this is a chat-based role.
Key Responsibilities
Handle customer queries through chat (online messaging)
Maintain data and prepare basic reports
Coordinate with production, shipping, and sales teams
Assist in daily back-office operations
Follow up with customers on order updates (via chat only)
Ensure timely and professional communication
Requirements
Intermediate English reading & typing skills
Good communication through chat
Knowledge of MS Excel/Word is a plus
Ability to handle multiple chats
Organized and detail-oriented
Freshers can apply