A Collection Executive is responsible for recovering outstanding payments from customers or clients, maintaining accurate records, and ensuring compliance with company policies and legal guidelines. This role requires strong communication, negotiation skills, and the ability to handle challenging situations while meeting collection targets���.Key ResponsibilitiesContact customers via phone, email, or visits to collect outstanding debts��.Negotiate payment plans and repayment schedules with customers or clients���.Resolve disputes or conflicts related to payments and address issues of non-payment��.Maintain accurate records of all collection activities and transactions��.Monitor account status and ensure timely payments to prevent overdue debts��.Collaborate with finance and sales teams to strategize effective collections���.Prepare daily, weekly, or monthly reports for management on collection activities��.Adhere to legal, regulatory, and company compliance policies throughout collection processes��.Required QualificationsProven experience in collections, customer service, or a related role���.Educational qualification: High school diploma or equivalent; bachelor’s degree in finance/accounting preferred���.Proficient in collection software, CRM systems, and basic accounting���.Valid driver’s license for field roles and clean background check for some employers�.Desired SkillsCommunication and interpersonal skills���.Negotiation, persuasion, and problem-solving skills���.Attention to detail, accuracy, and record keeping��.Ability to work independently and manage multiple accounts��.Understanding of debt collection laws, guidelines, and ethics��.This job is suitable for diligent, persistent, and customer-focused professionals who excel in managing accounts and resolving payment challenges��.