Job Summary:
The Payment Collection & Account Reconciliation Executive is responsible for ensuring timely
collection of outstanding payments from B2B clients and retail customers , maintaining accurate
records of transactions, and reconciling accounts to ensure financial accuracy. The role requires
strong coordination with customers, internal teams, and banks to resolve payment-related
discrepancies efficiently.
Key Responsibilities:
Payment Collection:
1. Follow up with clients for pending payments through calls, emails, and visits.
2. Ensure timely collection as per the agreed credit terms.
3. Maintain a record of collected payments and update the system regularly.
4. Issue invoices, payment receipts, and confirmation letters to clients.
5. Coordinate with the operations and sales teams to resolve payment disputes.
6. Visit customers when required for payment follow-ups and issue resolution.
Account Reconciliation:
7. Reconcile customer accounts, ensuring all invoices, debit notes, and credit notes match
payment records.
8. Identify and resolve discrepancies in payments and outstanding dues.
9. Work with the finance team to maintain an updated ledger.
10. Prepare reconciliation reports and highlight overdue accounts.
11. Coordinate with banks to verify payment transactions and update records.
Reporting & Compliance:
12. Generate daily, weekly, and monthly collection reports for management review.
13. Ensure compliance with company policies and financial regulations.
14. Assist in audits by providing necessary documentation and reports.
Key Skills & Competencies:
Strong understanding of accounts receivable and reconciliation processes.
Excellent communication and negotiation skills.
Proficiency in accounting software (Tally, SAP, or similar) and MS Excel.
Detail-oriented with strong problem-solving abilities.
Ability to handle pressure and meet collection targets.
Good understanding of GST and basic financial regulations in India