Financial Reporting: Accountants prepare and analyze financial statements, including balance sheets, income statements, and cash flow statements, to provide insights into the organization's financial health.
Auditing and Compliance: They conduct financial audits, ensure compliance with tax regulations, and maintain accurate financial records to meet legal requirements.
Budgeting and Forecasting: Accountants assist in budgeting processes and financial forecasting, helping organizations make informed financial decisions.
Data Management: They are responsible for tracking and correcting financial data, reconciling bank statements, and managing accounts payable and receivable.
Advisory Role: Accountants provide recommendations on resource utilization, tax strategies, and financial planning to management and stakeholders.
Customer Interaction & Support
Respond to customer inquiries via phone, email, chat, and social media with clarity and professionalism.
Provide accurate information about dairy products, pricing, nutritional details, and delivery options.
Assist customers in selecting suitable products based on dietary needs, preferences, and budget.
Complaint Resolution
Address product-related complaints (e.g., spoilage, packaging issues, delivery delays) with empathy and urgency.
Document and escalate unresolved issues to relevant departments for swift resolution.
Follow up with customers to ensure satisfaction and closure.