Job Role: Backup Engineer L2 (Veeam Backup)
Roles & Responsibilities
Monitor daily backup, replication, and restore operations and ensure successful completion within SLA.
Troubleshoot and resolve complex backup/replication issues escalated from L1 support.
Perform Root Cause Analysis (RCA) for recurring incidents and implement preventive measures.
Execute backup and recovery operations including:
1. Instant VM Recovery
2. File-Level Restore
3. Application-Aware Restore
4. Database and granular recovery for SQL, Exchange, Active Directory, Oracle, PostgreSQL, SAP HANA, and NAS workloads
Configure and manage:
1. Backup Jobs -
2. Backup Copy Jobs
3. Replication Jobs
4. Sure Backup/ SureReplica
5. Scale-Out Backup Repository (SOBR)
6. Hardened Linux Repository
7. Object Storage Integration
8. Perform Plugin-based backup and restore operations for enterprise applications and databases.
9. Configure and manage Agent-based backups using:
10. Veeam Agent for Windows
11. Veeam Agent for Linux
12. Protection Groups
Configure, manage, and troubleshoot backup and restore for:
1. Windows Failover Clusters
2. SQL Failover Cluster Instances (FCI)
3. Cluster Shared Volumes (CSV)
Manage Tape Infrastructure including:
1. Tape Libraries, Tape Drive, Media Pools
2. GFS Retention Policies
3. Tape Backup and Restore Operations
Configure and monitor cloud backups for AWS, Azure, and Microsoft 365 workloads.
Perform DR drills, failover/failback testing, and backup validation activities to meet RPO/RTO requirements.
Use Veeam ONE for proactive monitoring, alerting, reporting, and capacity planning.
Coordinate with virtualization, storage, network, and application teams for issue resolution and optimization.
Maintain SOPs, RCA documents, backup architecture, and operational reports.
Follow ITIL-based Incident, Change, and Problem Management processes.
Experience with:
Veeam Backup & Replication (v11/v12 or later)
Veeam Backup for Microsoft 365
Veeam ONE
Plugin-based backups
Agent-based backups
Protection Group creation
Tape backup infrastructure
Disaster Recovery operations
Cloud and Object Storage integration
Good understanding of:
Windows Server 2016/2019/2022
Basic Linux Administration
SAN/NAS Storage
iSCSI/Fibre Channel
DNS, DHCP, VLAN, Firewall, and Networking fundamentals
Basic PowerShell scripting knowledge is an added advantage.
Soft Skill
Good communication and coordination skills.
Strong ownership mindset with SLA-driven support approach.
Flexible for shift support, weekend activities, and on-call support if required.
Qualifications: Any Graduate-B.Sc IT / BCA / B.E. / B.Tech / MCA or equivalent degree
Job Location : Ghansoli (client site)
Relevant Experience: 3–5 years of experience in Backup Administration with strong expertise in Veeam enterprise environments.
Shift: 9:00 AM to 6 PM -Monday to Saturday (2nd & 4th Sat remote support)
Certification- VMCE (Veeam Certified Engineer),VMware VCP, Microsoft Certifications and AWS/Azure
Salary: As per company standards.
Industry: IT
Employment Type: Permanent
For any further inquiries you may get back to us via e-mail / call