Provide day-to-day technical support to NGO staff and resolve system-related issues.
Manage user accounts, email accounts, passwords, permissions, and system access.
Maintain and organize electronic files and ensure proper data management.
Assist in maintaining databases, online portals, MIS, attendance systems, and other NGO-related software.
Provide technical support for online meetings, presentations, training programs, and NGO events.
Required Qualifications & Skills
M.A. English is preferred/required.
Excellent command of English is mandatory – reading, writing, speaking, and professional communication.
Strong knowledge of computer systems and troubleshooting.
Good knowledge of Windows, MS Office, email systems, internet, printers, and networking.