Service engineer

We are looking for a dedicated and responsible Junior Service Engineer to handle laptop and desktop servicing along with customer pickup and delivery support. The candidate should have basic hardware knowledge and be customer-friendly.

Key Responsibilities:

• Diagnose and troubleshoot laptop and desktop hardware issues

• Perform OS installation, software installation, and driver updates

• Replace faulty components such as RAM, SSD, HDD, keyboard, display, battery, etc.

• Handle basic chip-level support under senior engineer guidance

• Pick up laptops from customer locations safely and deliver after service

• Explain service details and charges clearly to customers

• Follow company SOP while handling devices

• Maintain proper service reports and update job status

• Ensure safe handling and transportation of customer devices

• Support in-store customer service when required

Required Skills:

• Basic knowledge of laptop and desktop hardware

• Windows OS installation and formatting knowledge

• Two-wheeler with valid driving license (mandatory)

• Basic communication skills

• Responsible and trustworthy nature

• Willingness to travel locally for pickup and delivery

Qualification:

• Diploma / ITI / B.E / B.Tech in Electronics / Computer Science / IT

• Freshers can apply

• 0–2 years of experience preferred

• It is a Full Time Hardware / Network Engineer job for candidates with 6 months - 1 years of experience.