Network Engineer

Job Summary:

We are seeking a proactive and detail-oriented Network Operations Center (NOC) Engineer with 1–2 years of experience to monitor, maintain, and troubleshoot network infrastructure. The ideal candidate will ensure high availability, performance, and security of network systems while providing timely resolution of incidents.

Key Responsibilities:

• Monitor network performance and availability using NOC tools and dashboards

• Identify, troubleshoot, and resolve network incidents (L1/L2 support)

• Perform routine health checks and preventive maintenance

• Escalate complex issues to higher-level support teams as required

• Maintain incident logs, reports, and documentation

• Coordinate with internal teams and vendors for issue resolution

• Ensure adherence to SLAs and incident response timelines

• Support network configuration changes and patch updates

• Work in 24x7 shift rotation (if required)

Technical Skills Required:

• Basic understanding of networking concepts (LAN, WAN, TCP/IP, DNS, DHCP)

• Knowledge of network devices such as routers, switches, firewalls

• Familiarity with monitoring tools (e.g., SolarWinds, Nagios, PRTG, Zabbix)

• Understanding of VPN, VLAN, and network security fundamentals

• Basic troubleshooting skills for connectivity and performance issues

• Exposure to ITIL processes (Incident, Problem, Change Management)

Preferred Qualifications:

• Bachelor’s degree in Computer Science, IT, or related field

• Certifications such as CCNA / Network+ (preferred but not mandatory)

Soft Skills:

• Strong analytical and problem-solving skills

• Good communication and documentation abilities

• Ability to work under pressure in a fast-paced environment

• Team player with a proactive approach

Key Performance Indicators (KPIs):

• Incident response and resolution time

• Network uptime and availability

• SLA adherence

• Quality of documentation and reporting

Why Join Us:

• Opportunity to work in a dynamic and growing environment

• Exposure to enterprise-level network infrastructure

• Learning and certification support

• Career growth opportunities

• It is a Full Time Hardware / Network Engineer job for candidates with 6 months - 2 years of experience.