Strong hands-on experience with Aruba Switching and Aruba Wireless technologies.
Expertise in configuring and managing FortiGate Firewalls for security and access controls.
Proficiency in routing protocols such as OSPF and BGP (IGP/EGP).
Ability to monitor and optimise network device performance effectively.
Experience troubleshooting multi-tier web applications and network-related issues.
Proven understanding and operationalization of ITIL processes.
Strong ticket queue management skills to prioritize and resolve issues efficiently.
Ability to multitask while meeting response and resolution times for change requests and incident tickets.