Installation, configuration and commissioning of EPABX / IP-PBX systems.
Troubleshooting and maintenance of EPABX systems, extensions and telephone lines.
Handling SIP Trunk, PRI, GSM Gateway and IP Phone connectivity.
Programming and configuring extensions, IVR, Auto Attendant, Call Forwarding, Hunt Groups, etc.
Troubleshooting of analog, digital and IP phones.
Preventive and breakdown maintenance of EPABX systems.
Site visits for installation, service and technical support.
Coordination with clients and vendors for technical issues.
Maintain service reports, installation reports and other technical documentation.
Knowledge of NEC, Matrix, Panasonic, Siemens/Unify or other EPABX systems will be preferred.