Network Engineer

Job Title: IT Support Engineer / Desktop Support Engineer

Location: Mumbai – RCP, Ghansoli

Experience: 1+ Years

Key Requirements

• Minimum 1+ year of experience in IT/Desktop Support.

• Strong knowledge of Windows, Mac, and iOS support.

• Experience in software and hardware troubleshooting.

Education Qualification:

• BE / ME / B.Tech / M.Tech

• B.Sc IT / M.Sc IT

• BCA / MCA

Job Responsibilities

• Ensure all PCs and laptops have the required patches and updates installed.

• Diagnose and resolve technical issues related to hardware and software.

• Provide desktop and laptop support to internal users.

• Set up and configure new laptops and desktops.

• Install authorized software on laptops and desktops.

• Perform troubleshooting and fault-finding for system issues.

• Support internal user movement and workstation setup.

• Provide support for Mac and Windows systems.

• Assist users during Video Conferences (VC) and presentations.

• Handle small to medium IT projects as assigned by the IT Manager (e.g., PC refresh, OS upgrades, software upgrades).

• Perform additional IT support tasks as required by the IT Manager.

Required Skills

• Strong troubleshooting skills

• Windows Operating System knowledge

• Basic computer networking concepts

• Good communication and user support skills

• It is a Full Time Hardware / Network Engineer job for candidates with 0 - 6 years of experience.