Require Remote support / in house resident engineer with 3 years Minimum experience and should be having practical knowledge of
- Remote support of all technical tickets
- handling Onsite engineers trouble
- reporting of all work on daily basis
- firewall, NAS Drive, VPN switch, OFFICE 365, manageable Switch, network printers, Domain server and user policy knowldge
- Should be having a leadership quality to manage engineers
- Should be capable to coordinate with Microsoft, Sophos, Tally and other vendors and solve customer's query.