IT Technician/Network Technician

Key Responsibilities

• Manage and maintain the Hospital Management Information System (HMIS) to ensure uninterrupted hospital operations.

• Provide technical support and troubleshooting for HMIS users across various departments.

• Monitor, maintain, and optimize Oracle Database performance.

• Coordinate with software vendors for application support, upgrades, and issue resolution.

• Ensure system security, data integrity, backups, and disaster recovery procedures.

• Support implementation of new IT initiatives and software enhancements.

• Manage user accounts, access controls, and system configurations.

• Prepare system documentation, reports, and standard operating procedures (SOPs).

• Collaborate with clinical and non-clinical departments to address IT requirements.

• Ensure compliance with organizational IT policies and healthcare data security standards.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Computer Applications, or a related field.

• 5 years of relevant IT experience, preferably in a hospital or healthcare environment.

Mandatory Skills

• Hospital background is preferred.

• Hands-on experience with Hospital Management Information System (HMIS).

• Hands-on experience with Oracle Database.

• Strong troubleshooting and problem-solving skills.

• Knowledge of Windows Server, networking, and database management.

• Ability to coordinate with cross-functional teams and software vendors.

Preferred Skills

• Experience in healthcare application support and implementation.

• Understanding of hospital workflows and clinical information systems.

• Good communication and team management skills.

• Ability to work under pressure and handle critical system issues.

• It is a Full Time Hardware / Network Engineer job for candidates with 5 - 6+ years Experience.