IT Technician/Network Technician

JOB DESCRIPTION – NETWORK ADMINISTRATOR

Designation: Network Administrator

Experience: 2+ Years

Location: Hyderabad

Employment Type: Full-Time

About the Organisation

Prodigy Systems and Services is a Business Consulting and IT services organization that serves a wide range of clients across the world. Prodigy has positioned itself as partners to conceptualize and realize the technology driven business initiatives with client. With world class resources and infrastructure, we use the Global Delivery Model to accelerate our deliverable with higher quality and cost predictability.

Job Summary

We are looking for a Network Administrator to manage and maintain the organisation's day-to-day IT and network infrastructure, ensuring smooth and secure connectivity for all employees.

Key Responsibilities

• Manage and provide technical support for office desktops, laptops, printers and other IT peripherals.

• Install, configure and troubleshoot desktop/laptop hardware, software and operating systems.

• Manage and troubleshoot LAN, Wi-Fi, routers, switches and network connectivity.

• Configure, monitor and troubleshoot VPN and Firewall.

• Monitor internet connectivity and coordinate with ISPs for installation, troubleshooting and service-related issues.

• Provide timely technical support to employees and resolve IT/network-related issues.

• Maintain IT asset records and basic network/infrastructure documentation.

• Ensure network security, availability and smooth day-to-day IT operations.

• Provide basic administration and technical support for Microsoft Office 365 applications and user-related issues. Required Skills

• Hands-on experience in LAN, VPN and Firewall.

• Good knowledge of network troubleshooting, TCP/IP, DNS and DHCP.

• Experience in desktop and laptop troubleshooting.

• Good understanding of routers, switches and Wi-Fi networks.

• Experience in ISP coordination and internet connectivity management.

• Hands-on experience with Microsoft Office 365 administration and troubleshooting. • Good communication and problem-solving skills. Qualification Bachelor's/Diploma in IT, Computer Science, Networking or a related field.

Relevant certifications such as CCNA will be an added advantage. Experience 2+ years of relevant experience in Network Administration, IT Infrastructure or Desktop & Network Support. Prodigy Systems and Services Pvt. Ltd

• It is a Full Time Hardware / Network Engineer job for candidates with 2 - 5 years of experience.