IT Technician/Network Technician

Job Title: Senior Executive I.T Infrastructure & Security
Job Description: Windows System Administrator and desktop support
Location: Kolkata (100% Office-Based)
Employment Type: Permanent
Working Conditions: Onsite (Rotational shift)
Role Overview
The Windows System Administrator will be responsible for ensuring the smooth functioning, security, and uptime of IT infrastructure for Kolkata-based users. This role involves managing systems, networks, and security operations while supporting business continuity through proactive monitoring and troubleshooting.
Key Responsibilities
• Perform daily IT operational tasks to ensure system and network uptime for Kolkata users
• Monitor and manage backups, antivirus alerts, Office 365 alerts, and related email notifications
• Troubleshoot issues related to systems, applications, networks, and VPN servers
• Maintain and support IT infrastructure and security systems
• Coordinate with vendors for issue resolution and service management
• Ensure timely escalation and resolution of technical incidents
• Support NOC operations and monitoring activities Key Skills & Qualifications • Bachelor’s degree in any IT domain, BTech, BCA, BSC (with relevant certification)
• 2-3 years of experience in relevant field.
• Strong knowledge of Windows system administration
• Familiarity with IT infrastructure, networking, and security concepts
• Certifications such as Microsoft (MCP/MCITP) and Cisco preferred
• Basic understanding of Office 365, antivirus systems, and backup tools
• Good troubleshooting and analytical skills
• Effective communication and coordination abilities Person Specification
• Strong team player with the ability to work in both in-house and client-facing environments
• Good communication and interpersonal skills
• Responsible, proactive, and supportive attitude
• Ability to work under pressure and handle operational challenges Selection Process
• Total Interview Rounds: 4 Perks & Benefits
• Provide Mediclaim.
• Provide PF, ESI (If applicable) and Gratuity.
• Paid leave policy.

• It is a Full Time Hardware / Network Engineer job for candidates with 3 - 5 years of experience.