Install, configure, and maintain computer systems, servers, and network devices
Monitor network performance and ensure system availability
Manage LAN, WAN, Wi-Fi, routers, switches, and firewalls
Provide technical support for desktops, laptops, printers, scanners, and peripherals
Install, upgrade, and troubleshoot operating systems and software applications
Maintain inventory of IT assets and licenses
Implement IT security policies and best practices
Manage antivirus, backups, and data recovery processes
Monitor systems for security threats and vulnerabilities
Diagnose and resolve hardware, software, and network issues
Respond to user complaints and service requests promptly
Maintain helpdesk tickets and technical documentation
Manage on-premise servers and cloud services (email, storage, backups)
Perform system updates, patches, and performance tuning
Ensure uptime and disaster recovery readiness
Develop and maintain IT procedures and guidelines
Ensure compliance with company IT standards and data protection laws
Support audits and system reviews
Coordinate with IT vendors and service providers
Assist in IT infrastructure upgrades and new implementations
Evaluate and recommend new technologies
Train employees on IT systems, software, and security awareness
Provide guidance on efficient use of technology
Networking (TCP/IP, DNS, DHCP)
Windows/Linux server administration
Hardware & software troubleshooting
Cybersecurity basics
Communication & problem-solving skills
If you want, I can also:
Customize this for junior / senior IT engineer
Make it hospitality, hotel, corporate, or factory-specific