Short KRA
1. IT Infrastructure – Maintain computers, servers, network, Wi-Fi and office systems.
2. IT Support – Resolve hardware/software issues promptly.
3. Network & Security – Ensure data security, antivirus, firewall and access control.
4. Backup & Data – Maintain regular data backup and recovery systems.
5. CCTV & Access Control – Monitor and maintain CCTV, biometric and access systems.
6. Software Management – Manage ERP, HRMS, email and other business software.
7. Vendor Management – Coordinate with IT vendors and service providers.
8. Site IT Support – Ensure reliable IT connectivity and support at project/site offices.
9. IT Budget & Assets – Control IT expenses and maintain asset records.
10. Reporting – Submit regular IT status, issue and maintenance reports to management.