IT Support & System Engineer
Responsibilities:
1)Install, configure, and troubleshoot desktop systems, laptops, printers, scanners, and other peripherals.
2)Set up and manage wired and wireless network infrastructure including routers, switches, firewalls, and access points.
3)Perform routine maintenance and upgrades of hardware and software.
4)Monitor network performance and resolve issues related to LAN, WAN, Internet, and VPN connectivity.
5)Ensure antivirus and endpoint protection tools are updated and functional.
6)Provide technical support to end users (onsite and remote) for hardware, software, and network-related issues.
7)Maintain asset inventory and ensure hardware compliance.
8)Assist in IT infrastructure setups for new employees or departments.
9)Collaborate with external vendors for procurement, repairs, warranty services and bill payments.
10)Maintain documentation of network layouts, IT configurations, and issue logs.
11)Ensure data backup and recovery processes are followed as per policy.
12)Support the IT team in server management and data center operations (if applicable).
Preferred Qualification:
B.Sc - Bachelor of Science in Information System Management
B.Tech/B.E. - Bachelor of Technology / Engineering in Electronics and Communication Engineering (ECE), Electronics and Instrumentation Engineering