IT Support Engineer

IT SUPPORT SYSTEM ENGINEER @REBEL FOODS About Us: We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumersector where large players are still traditionalrestaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet,superfast. The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods current presence in 7 countries (India, UAE, UK) with 15 + brands and 3500+ internet restaurants has been built on a simple system - The Rebel Operating Model. While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500- year-old industry with technology at its core. We urge you to referto the below to understand how we are changing the restaurant industry before applying at Rebel Foods. https://jaydeep-barman.medium.com/why-is-rebel-foods-hiring-super-talented-engineersb88586223ebe https://jaydeep-barman.medium.com/how-to-build-1000-restaurants-in-24-months-the-rebel-methodcb5b0cea4dc8 https://medium.com/faasos-story/winning-the-last-frontier-for-consumer-internet-5f2a659c43db https://medium.com/faasos-story/a-unique-take-on-food-tech-dcef8c51ba41 IT Support duties and responsibilities.  Installing and configuring computer hardware, software, systems, networks, printers and scanners  Monitoring and maintaining computersystems and networks  Responding in a timely manner to service issues andrequests  Providing technicalsupport acrossthe city (this may be in person or over the phone)  Setting up accountsfor new users  Repairing and replacing equipment as necessary  Testing new technology  Possibly training more junior staffmembers  Basic knowledge on camera’s installation and Bio metric configuration  Maintainrecords / logsfor repairs and fixes and maintenance schedule  Identity computer or network equipment shortages andplace orders  Develop and maintain local networks in ways that optimize performance  Solving the concerns raised by kitchens by visiting kitchen orally / in remote( Two-wheeler is mandatory )  Ready to work on Saturday & Sunday’s, and even festivals (Benefits are available) Skills & Capabilities  Ready to work in 24/7 environment  Should be a teamplayer  Experience 1 to 4 years  Able to speak local language, Hindi& English Benefits  Petrol & Mobile allowances would be given  Performance incentives are eligible

• It is a Full Time Hardware / Network Engineer job for candidates with 6 months - 1 years of experience.