IT Professional

Job Opening for End User Support (Desktop support)

Location - Mumbai ( BKC/)

Qualification - Any Graduate

Experience 2 + Years relevant

Role and Responsibilies-

·         VIP Support for end users and planned events

Good communication skill

Rotational shift

·         Provide support and uptime for VIP / Event Location devices

·         Ensure that VIP machines / Event location devices are proactively maintained

·         Schedule periodic clinics with the VIP assistant to check and ensure that both primary and secondary machines are adequately functional

·         Provide proactive checks on the systems to ensure the Primary and Loaner devices are at the ‘N’ or ‘N+1’ level operationally

·         VIPs / Event Locations are always serviced by the same set of VIP support personnel so that continuity of service as well as a personalized touch is maintained for Gold users

·         Excellent and effective communication skills

Requisite certifications in hardware and software platforms used by the target audience is preferr

Regards

Sarika Salekar

support.projects@aforeserve.co.in

8369858318

• It is a Full Time Hardware / Network Engineer job for candidates with 2 - 4 years of experience.