ROLE: IT Hardware Engineer
Job Summary: We are looking for an experienced IT Administrator to manage and maintain our organization's IT infrastructure. The ideal candidate will have strong expertise in server and network administration and troubleshooting a range of software and hardware issues. This role requires a proactive individual who can ensure our IT systems run smoothly and support our product development team effectively.
Key Responsibilities:
· Server and Workstation Maintenance:
o Install, configure, and maintain servers and workstations across the organization.
o Perform regular system updates, backups, and performance monitoring.
· Networking and Security:
o Configure and manage site-to-site and remote access VPNs.
o Install and maintain Sophos Firewall for robust network security.
o Set up and configure network switches, VPN routers, and access points.
· System Administration:
o Perform OS and software installation, upgrades, and troubleshooting.
o Conduct hardware troubleshooting and replacement as needed.
o Implementing and managing secure system administration practices, including enforcing strong password policies, multi-factor authentication, and access control to ensure the safety and integrity of all IT systems.
· Active Directory and User Management:
o Manage Active Directory users, groups, and group policies.
o Create and manage business email accounts for employees.
· Software Configuration:
o Administer and troubleshoot ZOHO applications for business operations.
o Using scripting language create tools to automate IT Administration process
· Web page Development and maintenance:
o Designing, Monitoring and maintaining the technical infrastructure supporting web development, including servers, hosting, and networks.
Required Skills
· Proven experience as an IT Administrator or similar role.
· Strong understanding of servers, networking, and IT infrastructure.
· Expertise in Azure cloud services (VMs, VNETs, VPNs).
· Knowledge of networking hardware such as firewalls, routers, and switches.
· Proficiency in administering Active Directory and group policies.
· Experience with tools like ZOHO and Microsoft office 365, Sophos Firewall, Remote Desktop Connection and VPN configuration.
· Strong problem-solving skills and the ability to troubleshoot hardware/software issues effectively.
· Excellent organizational and communication skills.
· Familiarity with scripting languages like PowerShell for IT automation.
Tools and Technologies to Know:
· Cloud Services: Microsoft Azure (VMs, VNETs, VPNs)
· Networking: Sophos Firewall, network switches, VPN routers, Access points
· System Administration: Active Directory, ZOHO Suite and Microsoft office 365
Preferred Skills:
DevOps Exposure – Familiarity with DevOps practices, CI/CD pipelines, Git, Docker, Kubernetes, cloud platforms (AWS/Azure/GCP), scripting, and infrastructure automation to improve deployment efficiency, system reliability, and operational excellence.