IT Hardware Engineer

Uma Enterprise is looking for a technically sound and proactive IT Hardware & Network Engineer who can manage client-site IT infrastructure requirements, execute technical projects, coordinate with customers, and support business development through field sales.

The candidate should have strong practical knowledge of computer hardware, networking, servers, and IT infrastructure, along with the ability to independently manage projects and maintain professional client relationships.

Key Responsibilities

1. IT Hardware & Technical Support

• Install, configure, troubleshoot and maintain desktops, laptops, servers and other IT hardware.

• Diagnose hardware, software, operating system and peripheral-related issues.

• Handle hardware upgrades, replacements, preventive maintenance and system health checks.

• Provide technical support to clients at their premises.

2. Networking & IT Infrastructure

• Configure and troubleshoot LAN, WAN, Wi-Fi, switches and routers.

• Handle structured cabling, network installation and connectivity troubleshooting.

• Work with firewalls, CCTV, access control and other IT infrastructure solutions.

• Assist in server installation, configuration, storage and backup solutions.

3. Field Sales & Business Development

• Visit existing and prospective clients to understand their IT requirements.

• Identify opportunities for laptops, desktops, servers, networking, cybersecurity and other IT products.

• Prepare technical recommendations and coordinate with the sales team for quotations.

• Follow up with clients, generate new business opportunities and maintain customer relationships.

4. Project Management & Execution

• Independently manage IT infrastructure projects at client locations.

• Plan installations, deployments, upgrades and maintenance activities.

• Coordinate with vendors, technicians, internal teams and client representatives.

• Monitor project timelines, material requirements, quality and completion.

• Prepare project reports, installation reports and service documentation.

• Ensure timely project delivery and customer satisfaction.

Required Technical Skills

• Strong knowledge of computer hardware and troubleshooting.

• Practical experience with Windows operating systems and software installation.

• Good understanding of LAN, WAN, TCP/IP, DNS, DHCP and Wi-Fi.

• Knowledge of switches, routers, firewalls and structured cabling.

• Understanding of servers, storage, backup and virtualization is preferred.

• Knowledge of CCTV, access control and ELV systems will be an advantage.

Candidate Requirements

• Diploma / Bachelor's degree in IT, Computer Engineering, Networking or a related field.

• 2–5 years of relevant experience in IT hardware, networking or infrastructure.

• Must be comfortable with client visits and field-based work.

• Good communication, coordination and problem-solving skills.

• Ability to manage projects independently and handle customer requirements.

• Willingness to travel locally and to nearby locations whenever required.

Key Expectations

• Act as the technical representative of Uma Enterprise at client locations.

• Take ownership of assigned projects from requirement gathering to successful completion.

• Build strong relationships with client IT and administration teams.

• Identify additional business opportunities during client interactions.

• Maintain professional standards, timely reporting and service quality.

Ideal Candidate: Someone who combines strong technical expertise with customer handling, field sales capabilities and project execution skills.

• It is a Full Time Hardware / Network Engineer job for candidates with 1 - 6+ years Experience.