Job Title: Hardware Engineer
Company: TechGuide
Location: Mumbai
Experience: 2–5 Years
Employment Type: Full-Time
TechGuide is an established IT Hardware Infrastructure company delivering end-to-end technology solutions to businesses across Mumbai. We specialize in supply, installation, and support of enterprise IT hardware systems.
Role Overview
We are looking for a skilled and proactive Hardware Engineer who will be responsible for installation, configuration, troubleshooting, and maintenance of IT hardware at both our office and client sites. The ideal candidate should be technically strong, client-friendly, and comfortable with field work.
Key Responsibilities
🔧 Hardware Installation & Configuration
Installation and setup of desktops, laptops, printers, and peripherals
Server installation and basic configuration
Rack mounting, cable management, and networking setup
Router, switch, firewall installation and basic configuration
NAS storage setup
🛠 Troubleshooting & Support
Diagnose and resolve hardware and network issues
Replace faulty components (RAM, SSD, SMPS, motherboards, etc.)
Provide on-site and remote support to clients
Coordinate with OEM service teams when required
🧰 Client Site Work
Visit client locations for installations and breakdown calls
Ensure timely resolution of complaints
Maintain professional communication with client IT teams
📋 Documentation
Maintain installation reports and service logs
Record serial numbers, warranty details, and configurations
Update internal team on job completion status
Required Skills
Strong knowledge of computer hardware components
Basic networking knowledge (LAN, IP configuration, router setup)
Understanding of Windows OS installation and troubleshooting
Ability to assemble and troubleshoot PCs
Familiarity with printers and basic server hardware
Good communication skills
Preferred Qualifications
Diploma / Degree in IT, Computer Hardware, or related field
Certification such as CCNA (preferred but not mandatory)
Experience in IT infrastructure or system integration company
Other Requirements
Willingness to travel within Mumbai for client visits
Two-wheeler preferred
Responsible and disciplined work attitude
What We Offer
Exposure to enterprise IT infrastructure projects
Growth opportunity within a fast-growing IT hardware company
Supportive team environment