ROLES AND RESPONSIBILITIES
Troubleshooting all information technology issues, including software, hardware, and
networking.
Provision, deprovision, and audit access rights for all company resources.
Assist in the management of Active Directory information, ensuring accuracy and regular
updates.
Install and update desktops, laptops, mobile devices, peripherals, networks, and related
software.
Assists end-users in resolving complex technical problems. Resolves and/or refers highly
complex technical problems as appropriate.
Windows and Mac OS hardware/software experience
Design, develop, and test systems and components
Determine hardware specifications
Design printed circuit board layouts and draft technical schematics
Troubleshoot hardware issues