Assist in the installation, configuration, and maintenance of computer hardware, operating systems, and networks.
Provide first-level technical support to internal users.
Monitor and maintain system performance, ensuring minimum downtime.
Troubleshoot hardware and software issues in desktops, laptops, and network devices.
Support in network setup (LAN/WAN), IP configuration, and connectivity troubleshooting.
Maintain documentation of system configurations, network changes, and issue resolutions.
Coordinate with senior engineers to ensure smooth IT operations.