IT Hardware Engineer

Position: IT Manager

Location: Pune – Head Office

Department: IT

Industry: Courier & Logistics

Employment Type: Full-time

Salary Range: 25,000 – 30,000 PM.

Job Purpose

The IT Manager will be responsible for ensuring the smooth functioning of computer hardware, basic

software applications, networking, and day-to-day IT support for the Pune Head Office and

coordination with branch offices.

Key Responsibilities

1. Hardware Support

• Installation, configuration, and maintenance of:

o Desktop computers, laptops, printers, scanners, barcode scanners

o Troubleshooting hardware issues and coordinating repairs with vendors

2. Software Support

• Installation and basic troubleshooting of:

• Windows OS and system updates

• MS Office (Word, Excel, Outlook)

• basic security tools

• Basic support for OBN ERP software

3. Networking & Connectivity

• Basic LAN/WAN setup and troubleshooting

• Router, switch, and Wi-Fi configuration

• Coordination with ISP for internet Service providers

• Ensuring stable network connectivity for operations

4. User & Operational Support

• Day-to-day IT support for internal users (operations, accounts, admin, management)

• Quick resolution of IT issues to avoid disruption in courier operations

• Supporting new employee system onboarding (system setup, access)

5. Coordination & Reporting

• Hardware vendors

• Courier software providers

• Asset list

• Issue logs and Email communication with the team

Essential Requirements

Education

• Diploma / Graduate in:

• IT, Computer Science

• Networking: Certification in Hardware / Networking (preferred)

Experience

• 1–2 years of experience as an IT Manager / Hardware & Networking Support

• Experience in Courier, Logistics, Transport, or Operations-driven companies preferred

Technical Skills (Must-Have)

• Computer hardware troubleshooting

• Windows OS & MS Office support

• Printer & peripheral support

• Basic networking (LAN, routers, IP configuration)

• Email & internet configuration

Soft Skills

• Quick problem-solving attitude

• Good communication skills

• Ability to work under operational pressure

• Willingness to support branch offices when required

Preferred Skills (Added Advantage)

• Experience with courier tracking software or operational ERP

• Barcode scanner & label printer support

• Basic knowledge of cloud tools (Microsoft 365)

• Understanding of logistics workflow

• It is a Full Time Hardware / Network Engineer job for candidates with 6 months - 3 years of experience.