We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems.If you are computer-savvy and enjoy supporting end users, we would like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.ResponsibilitiesAddress user tickets regarding hardware, software, and networkingWalk customers through installing applications and computer peripherals.Ask targeted questions to diagnose problems.Guide users with simple, step-by-step instructionsConduct remote troubleshooting.Test alternative pathways until you resolve an issue.Customize desktop applications to meet user needs.Record technical issues and solutions in logs.Direct unresolved issues to the next level of support personnelFollow up with clients to ensure their systems are functional.Report customer feedback and potential product requestsHelp create technical documentation and manuals.
Other Details
It is a Full Time Hardware / Network Engineer job for candidates with 3 - 4 years of experience.
More about this IT Hardware Engineer job
What skills and experience do you need for this IT Hardware Engineer job?
Ans : To apply for this IT Hardware Engineer job, candidates should have skills like Computer Repair, IT Hardware, IT Network along with 3-4 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹22,000-₹25,000 per month in this IT Hardware Engineer position.
What are the working days and timings for this job?
Ans : This IT Hardware Engineer job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Fort, Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 3-4 years of experience can apply for this IT Hardware Engineer job. Only male candidates can apply.
What work will you do in this role?
Ans : As a IT Hardware Engineer, you will work on skills like Computer Repair, IT Hardware, IT Network.
Where is this job located?
Ans : This IT Hardware Engineer job is located in Fort, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Repair, IT Hardware, IT Network along with 3-4 years of experience is ideal for this IT Hardware Engineer job.
Why should you apply for this IT Hardware Engineer job?
Ans : This IT Hardware Engineer job offers a salary between ₹22,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details
No. Of Working Days
6
Skills Required
IT Hardware, Computer Repair, IT Network
Salary
₹ 22000 - ₹ 25000
Contact Person
Omkar Dixit
Interview Address
303, Thakker Heights, Village Road, Opp. Ceat Tyre
A Naukri Group company
LoginHire Local Staff
22,000 - 25,000 /month
Core Team Solutions Private Limited
Fort, Mumbai
3 - 4 years Experience in Hardware / Network Engineer
Full Time
