We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems.If you are computer-savvy and enjoy supporting end users, we would like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.ResponsibilitiesAddress user tickets regarding hardware, software, and networkingWalk customers through installing applications and computer peripherals.Ask targeted questions to diagnose problems.Guide users with simple, step-by-step instructionsConduct remote troubleshooting.Test alternative pathways until you resolve an issue.Customize desktop applications to meet user needs.Record technical issues and solutions in logs.Direct unresolved issues to the next level of support personnelFollow up with clients to ensure their systems are functional.Report customer feedback and potential product requestsHelp create technical documentation and manuals.
Other Details
It is a Full Time Hardware / Network Engineer job for candidates with 3 - 4 years of experience.
More about this IT Hardware Engineer job
What is the eligibility criteria to apply for this IT Hardware Engineer job?
Ans: The candidate should be Graduate and above and above with 3 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹22000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this IT Hardware Engineer job?
Ans: This IT Hardware Engineer job will have 6 working days.
Are there any charges applicable while applying or joining this IT Hardware Engineer job?
Ans: No, there is no fee applicable for applying this IT Hardware Engineer job and during the employment with the company, i.e., Core Team Solutions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this IT Hardware Engineer role?
Ans: There is an immediate opening of 1 IT Hardware Engineer at Core Team Solutions Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Hardware / Network Engineer job.
What are the timings of this IT Hardware Engineer job?
Ans: This IT Hardware Engineer job has 09:00 AM - 06:00 PM timing.
Candidates can call HR for more info.
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Other Details
No. Of Working Days
6
Skills Required
IT Hardware, Computer Repair, IT Network
Salary
₹ 22000 - ₹ 25000
Contact Person
Omkar Dixit
Interview Address
303, Thakker Heights, Village Road, Opp. Ceat Tyre