Job Summary:
We are hiring IT Support Engineer with 1–3 years of experience in network monitoring, troubleshooting, and firewall configuration. The candidate should have hands-on experience with Fortigate firewall, routing, switching, and network monitoring tools.
Key Responsibilities:
Monitor network performance
Configure and manage Fortigate Firewall (policies, VPN, security rules).
Perform IP configuration, subnetting, and IP class understanding.
Troubleshoot issues related to routing, switching, and connectivity.
Work on alerts, incidents, and escalation handling.
Use tools like Zabbix for network monitoring.
Maintain network documentation and reports.
Coordinate with internal teams/vendors for issue resolution.
Required Skills:
Strong basics of Networking (OSI, TCP/IP, DNS, DHCP)
Hands-on in Routing & Switching (VLAN, STP, basic OSPF)
Experience in Fortigate Firewall configuration
Knowledge of IP addressing & subnetting
Experience with Zabbix or similar monitoring tools
Good troubleshooting skills
Preferred:
CCNA / Fortinet (NSE) certification
Experience Networking environment
Other Requirements:
Good communication skills