IT Admin

We are looking for a IT Admin to join our team at Sunrise Consultancy to resolve hardware & network issues and maintain overall IT infrastructure. This role offers an in-hand salary of ₹25,000 - ₹37,000 and a chance to work in a technology-driven environment.

Male or Female candidate.
 Location: Lower Parel, Mumbai (Opp. Trump Tower)
 Age Group: 20 to 30 years
 Salary CTC: ₹2,40,000 to  ₹3,60,000 per annum plus performance incentives

 => Required Skills & Certifications

1) Bachelor's Degree in IT, Computer Science, or related field.
2) 2-5 years of relevant experience (automotive or service industry preferred) 
3) Knowledge of networking, system administration, ERP / CRM Tools.
4) Strong problem-solving, documentation, and communication skills.

=> Key Responsibilities

1. IT Operations - 

• Manage and maintain computer systems, servers, networks, printers, CCTV, and internet connectivity

• Provide technical support to employees for hardware, software, and network-related issues

• Ensure uptime and performance of all IT infrastructure

2. System & Software Management -

• Install, configure, and maintain operating systems, ERP /CRM Tools, HRMS, Accounting software, and licensed applications.

• Coordinate with software vendors for implementation, updates, and troubleshooting

• Maintain user access controls and system permissions

3. Data Security & Compliance -

• Ensure data backup, recovery, and cybersecurity best practices

• Monitor antivirus, firewall, and system security protocols

• Maintain confidentiality and protection of employee and customer data

4. IT Asset & Vendor Management -

• Maintain IT Asset Inventory (Laptops, Desktops, Routers, Licenses, etc)

• Coordinate with external IT service providers, ISPs, and hardware vendors

• Manage AMC agreements and service renewals

5. Process Improvement & Reporting -

• Support digitalization initiatives and automation projects

• Document IT SOPs, troubleshooting guides, and system workflows

• Prepare periodic IT reports for management

=> Key Performance Indicators (KPIs)
1) System uptime and response time
2) Resolution time for IT Issues
3) Data security compliance
4) User satisfaction feedback

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 6+ years of experience. Hands-on knowledge of operating systems, routers, LAN/WAN and diagnostic tools is essential.

• It is a Full Time Hardware / Network Engineer job for candidates with 2 - 6+ years Experience.